Privacy Policy

This Privacy Policy explains how KVYASH Technologies ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website.

1. Information We Collect

We only collect data that you voluntarily provide to us when initiating a project enquiry or interacting with our services. The information we collect may include:

• Identification Details: Full Name.
• Contact Details: Business Email and Phone Number (if voluntarily supplied).
• Organization Details: Company/Organization name (if supplied).
• Project Details: Service category, project requirements, timeline, and budget information submitted through the project-scoping flow.
• Feedback Information: Review submission information, where applicable.
• Technical Data: Standard technical information that our hosting platform (Vercel) may process to securely serve the website.

2. Contact Forms & Chatbot

Users may submit project information through our Contact form or via the KVYASH Assistant project-scoping flow. Submitted project information is used strictly to understand your requirements, respond to your enquiries, prepare project discussions, and communicate regarding the requested services.

3. Email Processing

When you submit a contact or scoping form, we use Resend as a transactional email service provider to process and deliver your submission to our team securely. Resend acts as a data processor for these emails.

4. Cookies

We distinguish between essential functionality and optional cookies:

• Essential Functionality: We use local storage to maintain necessary website features, such as remembering your cookie preferences and preserving the chatbot state during your active session.
• Analytics & Tracking: We do not currently deploy Google Analytics, tracking pixels, or third-party marketing cookies on this website. Your activity on our site is not tracked for advertising purposes.

5. Data Sharing

We do not sell your personal information. We only share information with:

• Service Providers: Vendors actually used to operate our website, such as our hosting infrastructure and transactional email providers.
• Legal Authorities: When reasonably necessary to comply with applicable law, regulation, legal process, or governmental request.

6. Security

We use reasonable technical and organizational safeguards designed to protect the information we collect. However, no security system is impenetrable, and we cannot guarantee the absolute security of data transmitted over the internet.

7. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, legal obligations, or dispute resolution.

8. User Rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or request the deletion of your data. To exercise these rights or ask questions about your personal information, please contact us.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our website functionality or applicable legal requirements. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: kvyashtechnologies@gmail.com.